Clarette Lepage Invoice Design September 22, 2018 14:06:57
Dont Forget: Youre a Designer - must be professional Imagine this youre at an expensive restaurant. Every detail is perfect: the food was fantastic the service excellent and the atmosphere rich and plush. Then you receive the bill which is printed on cheap paper with low-quality ink. What would you remember about this experience?
Non-PO related invoices need to be coded and approved by the original procurer. Previously this was an entirely manual process with each invoice being posted via the internal mail from AP to the individual who codes the invoice then returned to AP then sent out to the procurer of the goods to authorise This process was not only time consuming but fraught with errors and the risk of invoices getting lost.
This company is one of the largest drinks companies in Europe formed in April 2004. They are part of the largest wine company in the world and a leading producer and exporter of wine from the USA Australia and New Zealand. The company has a strong portfolio of brands from the wine cider fortified wine wine-style drinks and bottled water categories. Their Accounts Payable (AP) department consisted of 13 people processing in the region of 180000 invoices per year from suppliers across Europe. Invoices need to be approved by 250 individuals from 3 offices in the UK 11 depots and 2 manufacturing plants in addition to users in mainland Europe.
Include Your Terms - must be clear When do you expect the client to pay you? What happens if they miss the deadline? To be able to send follow-up or overdue notices or to charge interest you need a rock-solid paper trail that no one can argue with. Let Them Know How to Pay You - must be easy Do you want a cheque mailed to you a money transfer flowers? Be explicitly clear about what you expect and in what form. It is usually best to discuss with the client beforehand their preferred method or to come to an agreement about a method you both like.
Dealing with this volume in a manual operation was causing several problems. Invoice processing was extremely paper intensive; a considerable amount of time and effort was spent data inputting chasing paper invoices and filing. It was often difficult to locate invoices and the AP team would waste time contacting the business users to trace invoices. This resulted in a lack of efficiency and a lack of control over the process. There had also been an issue of making a number of duplicate payments.
Paper Invoices Many AP departments receive thousands and thousands of paper invoices per year which will need to be manually keyed into a finance system. This process is very slow inefficient and costly. It is very easy to lose or misplace important paper documents when handling them manually but with an automated invoice processing solution all documents can be stored electronically. The AP team will be able to retrieve invoices instantly meaning no more time will be wasted searching for invoices in filing cabinets or folders.