Madeleina Desbois Invoice Design September 18, 2018 08:31:33
Missing or Incorrect Line Data Incorrect or missing line data can include incorrect numbers or the wrong price on the invoice. This can cause a lot of problems for the AP team as they would need to solve this discrepancy before the invoice gets paid. Correcting the problem on these invoices manually will be very time consuming for AP staff as they will need to find out where the mistake is and what the correct data should be.
Non-PO related invoices need to be coded and approved by the original procurer. Previously this was an entirely manual process with each invoice being posted via the internal mail from AP to the individual who codes the invoice then returned to AP then sent out to the procurer of the goods to authorise This process was not only time consuming but fraught with errors and the risk of invoices getting lost.
Furthermore when companies employ this technology they are motivated to digitalize other documents thus achieving efficiency and savings in additional areas of the business. Control of taxes is also increased with electronic billing because it allows for greater control over tax compliance and simplifies the auditing process.
This company is one of the largest drinks companies in Europe formed in April 2004. They are part of the largest wine company in the world and a leading producer and exporter of wine from the USA Australia and New Zealand. The company has a strong portfolio of brands from the wine cider fortified wine wine-style drinks and bottled water categories. Their Accounts Payable (AP) department consisted of 13 people processing in the region of 180000 invoices per year from suppliers across Europe. Invoices need to be approved by 250 individuals from 3 offices in the UK 11 depots and 2 manufacturing plants in addition to users in mainland Europe.
Include Your Terms - must be clear When do you expect the client to pay you? What happens if they miss the deadline? To be able to send follow-up or overdue notices or to charge interest you need a rock-solid paper trail that no one can argue with. Let Them Know How to Pay You - must be easy Do you want a cheque mailed to you a money transfer flowers? Be explicitly clear about what you expect and in what form. It is usually best to discuss with the client beforehand their preferred method or to come to an agreement about a method you both like.
Some people also welcome testimonials; for example by adding "Let us know how we did. Write a testimonial and sent to... " If youre building your websites testimonials page or want to complete the feedback loop this is a great way to get clients to give feedback on your work. If they have suggestions for making the process smoother its also a great opportunity for you to improve.